Celina Utilities Service Requirements
In accordance with the Celina Utilities Service Policy, Rules and Regulations, Ordinance Number 53-02-O, the following restrictions are required to obtain or maintain utility service from Celina Utilities:
- Applicant is responsible for utility bills
- Deposits are required in accordance with fee schedule for residential customers
- Utility bills must be paid within 10 days of billing date
- All unpaid bills are subject to a 10% late penalty after the payment due date $25 Charge for non suffficient funds (bad check)
- Disconnection of utility service(s) for nonpayment shall occur on the 25th day from the billing date
- Existing sump pumps or drains must be disconnected from sewer lateral
- No sump pumps, storm water drains, or surface water of any source, including downspouts, may be connected to the sanitary sewer for any reason
- No additional buildings may be connected to any utility service without prior written authorization of Celina Utilities
- No cross connections are permitted between different water sources (well, pond, and or municipal water)
- Wells must be disconnected from the structure to be served with municipal water
- $25 Charge for non sufficient funds (bad check)
Celina Utilities Shut-Off Policy
Prompt payment of your utility bills is necessary to avoid having your services disconnected. Any customer with a past-due account balance is subject to disconnection. Customers can determine their account status by checking their monthly utility bill. If your bill indicates you are in disconnect status, prompt payment is necessary to avoid having your utilities turned off.
If you have any questions or are unsure of your account status, please contact the Celina Utilities office at 419-586-2311
Any customer who has had their utilities turned off due to nonpayment, must make payment with cash or money order to be reconnected. Charge for non sufficient funds – $25.
Celina Utilities is pleased to offer you Energy Depot®, a new set of online tools and resources to help you better understand and manage your home energy use and costs. Energy Depot is your one-stop resource for energy information and it’s available free.
The water supply to your home is normally under pressure, but situations can occur causing this pressure to drop. These low pressure situations can cause water to flow backwards. This reversal of water flow is known as backflow. A water main break, repair of a water main, or water use for fire fighting can result in enough lost water pressure to cause backflow.
Backflow can be a health hazard for your family. When backflow occurs the water drawn back into your main water supply may be contaminated. This contaminated water remains in the water lines until it is drained from another fixture in your home. A serious health hazard could result when this contaminated water is used for drinking, cooking, or bathing. To prevent this from occurring the City of Celina requires annual testing by a certified backflow tester for testable backflow devices.
See: Forms for the The Cross Connection/Backflow Survey Sheet and Backflow Preventer Report Form
Certified Backflow Testers
Many plumbing companies have a certified backflow tester on staff. We recommend checking the yellow pages under plumbing or backflow tests to find a certified backflow tester in your area. You may also view a list of certified backflow testers on the Ohio Department of Commerce website.
- Soapy water or other cleaning compounds are back siphoned into your water supply via a faucet or hose submerged in a bucket or laundry basin.
- Fertilizers/pesticides are back siphoned into your water supply via a garden hose attached to a fertilizer/pesticide sprayer.
- Chemical/pesticides/animal feces are drawn into your supply from a lawn irrigation system.